How to add more brands to your location
Visit get.bambookitchens.io to browse the full brand portfolio and select the brands you want to add. Our team will receive your request and begin setup.
What happens after you request a brand
Setup begins - our team configures the new brand across DoorDash, Uber Eats, and Grubhub and updates your Bamboo app.
Packaging labels are shipped - branded stickers for the new brand are sent to your location. They typically arrive within 1-2 weeks.
You review the operator manual - before going live with the new brand, review its ingredient list, portion specs, and build cards.
The brand goes live - once setup is complete, our team notifies you and the brand is activated. Orders begin flowing within 24-72 hours.
Choosing the right brands to add
Ingredient overlap - brands that share ingredients with what you already stock are easier to add with minimal additional purchasing.
Kitchen capacity - make sure your team can handle the additional order volume during peak hours without compromising the quality of your existing brands.
Cuisine fit - adding brands across different cuisine categories can help you capture demand at different times of day.
đĄ Many partners run more than one brand from the same kitchen. The brands are designed to work together â menus share common ingredients and equipment, so adding a brand doesn't require major changes to how your kitchen runs. |
How long does a new brand take to build volume?
New storefronts build volume over roughly their first 90 days â see "Your first 90 days" for what to expect and when to reach out.
How to remove a brand
If a Bamboo brand is not a good fit for your kitchen - whether due to ingredient challenges, low order volume in your market, or operational reasons - you can request to remove it at any time, and you can always add it back later.
To remove a brand, contact us via the support chat or email [email protected] with your location name and the brand or brands you want to remove.
Things to know before removing a brand
Any orders already in progress at the time of removal will still need to be fulfilled
Removing a brand does not affect your other active brands - they continue operating normally
If you want to pause a brand temporarily rather than remove it permanently, use the Pause function in the Providers section instead
You can add the brand back at any time in the future
Give a new brand time before deciding to remove it â see "How long does a new brand take to build volume?" above
Will removing a brand affect my commission for other brands?
No. Bamboo's commission works the same across every brand â removing one doesn't change how any of your other active brands are paid.
Re-adding a brand
You can re-add a brand at any time. Visit get.bambookitchens.io to select the brand again. Note that re-adding a brand goes through the same platform onboarding process as your initial setup - DoorDash, Uber Eats, and Grubhub will need to configure the storefront again, so timelines will vary.