How your payout is calculated
Every week, Bamboo's commission — up to 15% — is calculated on what customers paid for the food on your completed orders, before tax and delivery fees. And if getting you orders ever costs more than it earns you, Bamboo's commission fee is waived. That commission comes off your location's weekly deposit from the delivery platforms, and the rest is paid to you by direct deposit.
Does my rate depend on my location or market?
Bamboo has one standard commission for partners.
Does my rate change when I add a brand?
No. The same commission applies across every brand you fulfill. Adding a brand doesn't change how any of your brands are paid.
What does the commission cover?
Bamboo's commission pays for: access to Bamboo's own brands — proprietary menus shaped by what's actually selling in your market; the ads and promotions we run for you — tuned automatically to get you the most orders and the most order share; your storefronts on the delivery platforms, plus direct ordering through each brand's own website; your tablet and printer, provided free; weekly dispute of error charges on your behalf, with refunds passed through to you; 24/7 support by chat, text, and email; and your weekly direct-deposit pay.
Where can I see the breakdown for my location?
Your weekly payout statement shows the full breakdown for your location — completed orders, the commission taken, and your deposit.
Can the commission change?
If it ever does, you'll always be notified in advance.